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Oops, this is embarrassing. 

It’s possible that you’re searching for outdated or unavailable content.

Periodically, since starting this blog (in 2009), I remove stale posts that just aren’t relevant anymore. I want to ensure that you have the most up-to-date content to help your business or nonprofit organization with its marketing, branding, and customer experience efforts. 

So, if you reach this page looking for specific topics, I encourage you to use the Search or Categories bar at the bottom of the right-hand widget column. 

Thanks for dropping by!

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